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Triodos Bank: Current account reviews

4.94
Based on 9,317 reviews, last reviewed 27th Mar 2026
131900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Customer Service and Digital Banking Triodos Bank has always provided me excellent customer service. A year ago my card stopped working and I couldn't figure out why. I contacted Triodos ... Read more Reviewed on: 27th March 2026
Gabriel's avatar
Gabriel

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9317)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Switching to excellent ethical banking

5
We finally made the switch to ethical banking. Not only do we feel better about where we’ve got our money and that it’s not damaging the planet, but we’re also very pleasantly surprised by the excellent app and service. Given the environmental crisis, we all need to be doing our bit, and that also means taking our money away from planet-ravaging banks and giving them to planet-positive banks like Triodos. Reviewed on: 4th March 2025

Great customer service, easy to use banking app all...

5
Great customer service, easy to use banking app all wrapped up with ethical banking, what’s not to love. Reviewed on: 4th March 2025

I'm happy that my money is doing good as much as I'm...

5
I'm happy that my money is doing good as much as I'm happy with the ease of using their banking service. Reviewed on: 4th March 2025

Big bank features, ethical investment

5
All the facilities I needed from the big banks but knowing that investment is ethically done makes a big difference. App works well and makes it easy to stay on top of your banking on the move. Reviewed on: 4th March 2025

Superb service

5
Easy and reliable service. No stress and easy app to use Reviewed on: 4th March 2025

Customer service is very personal.

5
Customer service is very personal and helpful with low wait times and no static messages about how banks experience unusually high call volumes...every day. Reviewed on: 4th March 2025

Triodos ethical and environmental supporting bank.

5
Triodos is the only bank that I know who uses my money to support businesses whose principles and ethics I support. Reviewed on: 4th March 2025

Excellent customer service

5
I had an issue with attempted fraud, but I got through to customer service very quickly and they were so helpful in getting it sorted straight away. Made what could have been a very stressful experience much easier. Reviewed on: 4th March 2025

Excellent service while doing good

5
Excellent service while doing good Reviewed on: 4th March 2025

The perfect bank

5
The customer service is excellent, there are never long wait times to speak to them. Problems solved easily. And such nice staff. Knowing my money is going towards ventures that are helping and not harming is the main reason I joined. Their information about fraud is always so clear and thoughtful. I have a current account and savings account and I’d never move. Reviewed on: 4th March 2025

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