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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Choosing a TRIODOS Current Account gives me peace of...

Choosing a TRIODOS Current Account gives me peace of mind. Communication from customer services is always very clear and I know I will get a response. Ethical banking is very important to me and TRIODOS is the best and most trustworthy for this. Reviewed on: 10th April 2025

Happy sustainable banking!

Once past the awkward app registration process, banking has been smooth! Very happy that our money is supporting sustainable and ethical purposes. Reviewed on: 10th April 2025

An ethical bank which is so easy to use

From my first contact with Triodos, all transactions have been very positive. Transferring from my old current account to the Triodos account was completely seamless. Checking statements, making payments - all are available on my phone via a simple, intuitive menu (and I’m of the older generation). I care a lot about the planet and made a positive choice to move from one of the big five banks who invest heavily in fossil fuels, to an ethical bank for which I pay £3 a month to use, and have no regrets at all at choosing Triodos. Reviewed on: 10th April 2025

Great bank with great sustainability work

I have enjoyed using triodos bank for a couple of years I love getting updated on the projects that they do to help with sustainability Reviewed on: 10th April 2025

Helpful ethical banking.

I opened my current account soon after Triodos Bank launched this service. I am impressed by how well thought out this ethical banking offer is. I am pleased to be able to use an ethical bank for my daily banking needs. The online site if quite easy to use. Reviewed on: 10th April 2025

Best bank ever!

I have been a customer for several year and they never fail to impress me. Their customer service is always 100% warm, friendly and efficient and they really do go beyond expectation. With my previous bank I could never speak to a human, and with Triodos that's just not the case. Not just an ethical bank, but one that also cares for climate and customers with the same level of passion and commitment. Top marks all the way! Reviewed on: 10th April 2025

Faultless. There are never any problems

There are never any problems and on-line banking is straightforward, even at my age! And I've had at least 25 years experience. Reviewed on: 10th April 2025

Excellent service and easy to use app.

Excellent service and easy to use app. Reviewed on: 10th April 2025

Dont invest in oil.

Dont invest in oil. Have the environment in consideration. Good online service. Reviewed on: 10th April 2025

Excellent service, value for money and ethical.

On the occasional use of customer service, my request has always been answered/resolved in one call. The staff have always been friendly, helpful, knowledgeable and have checked that I have the answers I wanted and asked if there is anything else that they can help with (and you speak to a human). Reviewed on: 10th April 2025

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