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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Triodos go above and beyond

Triodos go above and beyond to deliver excellent service and value for money as well as making ethical investments Reviewed on: 10th April 2025

A Bank that Cates for the World!

I wanted a bank the cares for the world and I found it! Reviewed on: 10th April 2025

Efficient and friendly

Triodos have always reacted swiftly to any queries and staff are always pleasant and helpful. Reviewed on: 10th April 2025

Triodos, a bank to proud of

We became a Triodos customer three years ago. Switching our account to Triodos was an early indicator that the service would be good. Three years later our experience has been first rate. Triodos put customer service at the heart of their sustainable principles. A bank to be proud of! Reviewed on: 10th April 2025

Problem solved - no problem.

When having a problem, e.g. getting a new PIN, it is always straight forward to speak to someone who is helpful and stays with you until the task is complete. Customer service very good. Reviewed on: 10th April 2025

Great bank with ethical principles

Great bank with ethical principles, a refreshing change from the big bad 6. I am now able to use with Apple so even more convenient. I am very happy to have my money with them both current account and online saver Reviewed on: 10th April 2025

Excellent ethical bank

I can easily transfer money into my Triodos savings accounts - see the balance of all my accounts easily. When I needed help to close an account the customer service person was really helpful. Reviewed on: 10th April 2025

Switching to Triodos was problem free.

Switching to Triodos was problem free, managing my account is easy, and the app is very user-friendly. Additionally, I can get through to a real person if I have a problem or query. The ethical and environmental focus of Triodos also aligns with my values. Reviewed on: 10th April 2025

What more do you want

Simple-to use-app. Easy switching to/from savings. Fair costs and interest. Reviewed on: 10th April 2025

Im delighted to bank with Triodos.

Im delighted to bank with Triodos. Knowing their outstanding ethics makes it a pleasure AND the customer service is excellent - real people, friendly, professional and helpful. Good app, invitations to provide feedback and information about their activities (which take direct action to support people, animals & the environment) which I can actually believe, make this bank an excellent choice for me and anyone with a conscience! Reviewed on: 10th April 2025

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