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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Great place to bank for positive change

I've never had a problem since opening my account with Triodos and I chose to bank with them because I wanted my money to make a positive difference in the world (unlike the majority of other banks which have a negative impact). Reviewed on: 23rd March 2025

Outstanding ethics without sacrificing customer service

Knowing that my money isn't being invested in unethical or climate-ruining enterprises gives me great peace of mind. Triodos provides this without sacrificing convenience — their online and app banking works very smoothly, and on the few occasions I've needed to contact customer service they've responded promptly and helpfully. Reviewed on: 23rd March 2025

Simple, uncomplicated.

Simple, uncomplicated. Customer service easy to access. It doesn't give you a headache, the red tape. Reviewed on: 23rd March 2025

I have banked with Triodos for twenty years and have...

I have banked with Triodos for twenty years and have always found them most helpful, but without a doubt the fact my money is only being used for ethnical causes makes me happy. Reviewed on: 23rd March 2025

People and Planet

Puts ethical, environmental and social benefits first and foremost and I value this as it aligns with my own values. Reviewed on: 22nd March 2025

Always helpful.

When as a new customerIencountered some difficulty with aspects of online banking, staff were endlessly patient on the phone.When a company failed to pay a large refund due to me,Triodos dealt with the situation and all due to me was refunded without any hassle to me. Reviewed on: 22nd March 2025

A caring bank

A bank that cares - about people, about fairness, about the environment Reviewed on: 22nd March 2025

A bank that care about the environment and humankind.

Excellent personal service, and the knowledge that my money is doing good. In addition really strong communication about financial matters and the impact the bank has in improving the environment and humankind. Reviewed on: 22nd March 2025

Questions answered promptly with precisely the infor...

Questions answered promptly with precisely the information requested Reviewed on: 22nd March 2025

Always responsive to questions.

Always responsive to questions. Open about how they use your money.app works well. Take every action to reduce impact, including how they make card Reviewed on: 22nd March 2025

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