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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Knowing where my money is being invested is a huge plus

Knowing where and with whom as well as how my money is being invested is very good Reviewed on: 4th March 2025

I'm proud of who I bank with

Love that I bank ethically with Triodos, I'm proud of who I bank with and like sharing that information. I also have my business savings with Triodos as well as a Cash ISA and a stocks and Shares ISA. It's great to know how my money is being invested. I have also joined a few of the AGMs over the years and appreciate their communications with their customers. Reviewed on: 4th March 2025

Best decision I could have made to choose Triodos

I moved my personal and only current account to Triodos at the same time as moving to online banking about six years ago, and I couldn't be happier with the service Triodos have provided. Being able to speak to someone on the phone when necessary, support and effective, timely advice through secure messaging. Customer service is simply outstanding. Reviewed on: 4th March 2025

Truly ethical banking

Love to know that my money is not just *not* doing harm, but actively doing good. Plus customer service is excellent. Reviewed on: 4th March 2025

I love the fact that Triodos has principles that I c...

I love the fact that Triodos has principles that I can trust about where it invests our - my - money, that they're not supporting fossil fuel producing companies but community, green, local and ethical businesses. And I love the fact I can speak to a real person at the end of a phone line which has been answered in a few rings instead of 45 minutes! Reviewed on: 4th March 2025

Triodos has real people to speak to, not a chatbot,...

Triodos has real people to speak to, not a chatbot, when you need help or information. And they are very knowledgeable and helpful. Excellent service. Reviewed on: 4th March 2025

Ethical, easy to use and excellent service

For another year Triodos have continued to provide excellent banking services. In particular this year they’ve added Apple Pay to their offering which - on top of the improvements to the app and online banking - ticks all the boxes for my needs. Ethical, easy and excellent service. I haven’t needed to contact them this year (which is good service in itself) But when I have the service has been brilliant - quick to understand the issue and to rectify. Reviewed on: 4th March 2025

Great ethical bank that listens to its customers

Feels great to be able to put my money in an ethical bank and know that they are doing the right thing with it! Customer service is also very good, I had an issue with my address that got fixed very quickly, and I also left feedback that Apple Pay would be helpful and they have now implemented that Reviewed on: 4th March 2025

Triodos Ethical Banking without headaches!

The Triodos Online banking & Phone App are both very easy to use. I switched to Triodos because of their highly ethical way of doing business. I was prepared to put up with a slightly clunky banking product in order to do ethical banking, but in fact Triodos's products have caused me no headaches whatever! Reviewed on: 4th March 2025

A bank for the future

Honourable, reliable, ethical. Customer support is great. A Bank working for a better world rather than customers or bankers (etc) making a quick buck. Reviewed on: 4th March 2025

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