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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10947)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Ethical and transparent banking

The most ethical and transparent bank on the market Reviewed on: 24th May 2024

Peace of mind

I moved banks due as I wanted peace of mind about ethics and great customer service, I wasn’t disappointed. I enjoy seeing transactions going out on the same day, unlike any previous bank account. I no longer need to spend ages reconciling my account as a consequence. I feel safe either banking online or using the app given the great security features. Reviewed on: 4th May 2024

Positive Impact and excellent customer service

There isn’t another bank in the UK making as much positive impact in society as Triodos. Knowing my money is being used towards this is the key reason I bank with them. But the customer service is also excellent - their staff are responsive, friendly and helpful. The mobile app has seen many improvements over the past year and gives me everything I need to bank easily. Reviewed on: 14th April 2024

Reply from Triodos Bank Hi Catherine, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 23rd April 2024

Reliable, easy to use banking via app.

Reliable, easy to use banking via app. Delighted that Triodos uses my money ethically. Reviewed on: 14th April 2024

Reply from Triodos Bank Hi Julia, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 23rd April 2024

The best bank out there

Having banked with Triodos for at least 5 years now, I love that I am part of a community that shares my ideals and helping to create a more sustainable future. Reviewed on: 12th April 2024

Reply from Triodos Bank Hi Stacy, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 23rd April 2024

A brilliant bank!

A brilliant bank - cannot fault any of the services Reviewed on: 11th April 2024

Reply from Triodos Bank Hi Emma, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 23rd April 2024

Transparent

Very good to know where your money is going. Reviewed on: 11th April 2024

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 23rd April 2024

The only true ethical bank

Triodos is one of the few ethical banks in the world. There is no free current account which means your not paying with your data. Payments to and from Triodos are much slower than other banks. Reviewed on: 7th April 2024

Reply from Triodos Bank Hi Marc, Thank you for your review, we’re glad to hear you enjoy using your finance to drive positive change and thank you for providing us with some feedback on this issue. In regards to your concern with the speed of payments we have fed this back to the relevant teams and we’re working on improving this functionality. Kind Regards, Jennifer Response date: 23rd April 2024

So helpful

They have been so helpful since I moved my accounts over from NatWest - every time I had a question they have answered quickly and been so informative and resolved my problems Reviewed on: 7th April 2024

Reply from Triodos Bank Hi Sam, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 23rd April 2024

Very good - love the biodegradable debit card, good...

Very good - love the biodegradable debit card, good useable app. Reviewed on: 6th April 2024

Reply from Triodos Bank Hi Robert, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and debit card. Kind Regards, Jennifer Response date: 25th April 2024

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