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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

Triodos is a bank for the people not profit

Triodos feels like a bank for the people rather than for profit. Always excellent service when I call and app is really user friendly. Reviewed on: 21st March 2024

Reply from Triodos Bank Hi Hannah, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service and app. Kind Regards, Jennifer Response date: 21st March 2024

Very easy app to deal with all my day to day banking...

Very easy app to deal with all my day to day banking requirements Reviewed on: 21st March 2024

Reply from Triodos Bank Hi Robin, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Excellent Ethical Banking

Ethical banking, excellent customer service, easy to use banking app. Thoroughly recommend. Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Matt, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service and app. Kind Regards, Jennifer Response date: 21st March 2024

Ethics matter!

The transfer to this bank was quick and easy. Customer service over the phone and via email is great. Proud to support a bank that cares about people and planet. Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Sally, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 21st March 2024

No regrets after joining Triodos.

No regrets after joining Triodos. Fantastic communication and I love receiving updates on the work they are doing. Really value being part of an ethical bank. Communication is great and am keen to have more products with Triodos Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Sarah, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Best for current accounts

This is the best bank on the market for current accounts. They don’t invest in fossil fuels or genocide! Reviewed on: 20th March 2024

Reply from Triodos Bank Hi Kerry, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 21st March 2024

The only ethical bank available.

Great bank that is not only ethical but provides great value for money. Nothing is too much trouble. They regularly update customers on potential scams and provide useful advice as well as holding really good AGM and public meetings. Reviewed on: 19th March 2024

Reply from Triodos Bank Hi Charlotte, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Sustainable banking made simple

Easy to use app, friendly and knowledgeable staff and the best bit - knowing my money is being used consciously to make positive change in society. Moving your bank account to Triodos is literally one of the easiest and most effective actions you can take to be more sustainable. Reviewed on: 13th March 2024

Reply from Triodos Bank Hi Catherine, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Ethical and efficient

We switched easily from Lloyds to Triodos. We were so relieved to have our money safely in the hands of an ethical bank. They have excellent customer service, their app and website are easy to use. They are transparent and communicative. Happy customers we are ! Reviewed on: 13th March 2024

Reply from Triodos Bank Hi Patricia, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our website, app and customer service. Kind Regards, Jennifer Response date: 21st March 2024

Positive communication with customers

Banking with Triodos is a positive experience because customers receive articles about ethical banking Reviewed on: 2nd March 2024

Reply from Triodos Bank Hi Gilian, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 13th March 2024

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