Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Good value and good values

5
The bank account was easy to set up and the staff were friendly when I had an issue logging into my account early on. I like their approach and the ethical and environmentally friendly way that they do banking. Reviewed on: 16th January 2024

A great bank.

5
A great bank, open with information on the sustainable, or green causes who they lend money to. Superb App that works speedily and accurately. Very easy to make payments, and view the state of ones account. Reviewed on: 16th January 2024

Great feeling!.

5
It’s a great feeling knowing that your money is being used ethically. Such a transparent Bank. Reviewed on: 16th January 2024

Efficient app, quick, friendly and helpful support

5
Efficient app, quick, friendly and helpful support on the end of a phone, and peace off mind that they are ethical Reviewed on: 16th January 2024

I love Triodos!

5
I love Triodos! Great on-line ease of use and great support/help when needed. I feel confident about the positive green ethics of Triodos and am pleased to be banking with Triodos. Reviewed on: 16th January 2024

Fantastic ethical bank

5
Have banked with Triodos for over 10 years, wanting an ethical bank. Can't fault the customer service, dealing with a call centre that can actually help and not just fob you off.. Good online app, feels very secure. Reviewed on: 16th January 2024

The Best Bank

5
The most ethical bank with an unrivalled customer service. All the provisions of a mian stream bank but with the added benefit that it's entirely geared towards social and environmental progress! Reviewed on: 16th January 2024

Doing something that feels good

5
Banking with an ethical bank just sits right with me. Aligning my actions with beliefs and using my personal choice to place my money where I think is a worthwhile choice feels good Reviewed on: 16th January 2024

Still the Best Ethical Bank

4
I have had a Triodos account for many tens of years now. It is very important for me to know my money is being used ethically, supporting buisnesses I would feel happy to associate with, being a force for good and not distruction. Staff when I need to communicate are helpful and the on-line access straightforward and quick. Reviewed on: 16th January 2024

Feel good banking

5
Good customer service from arguably the only ethical UK bank Reviewed on: 16th January 2024

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products