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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

The most sustainable bank in the UK

5
Sustainable banking at its finest where you know your money make a real impact. Improved app features and excellent customer service. Reviewed on: 16th January 2024

Ethical banking made easy.

4
Ethical banking made easy. Good customer service when needed. Reviewed on: 16th January 2024

The relief to know there is an ethical option.

5
Friendly, personal service always answer quickly. Confidence your money isn't fossil fuelling war or committing ecocide is reassuring to say the least! Always proud to pay with the Triodos card. Reviewed on: 16th January 2024

A great bank for you & for the future of the planet!

5
I'm very happy with Triodos since moving my current account to them a few years back. Their staff are always very helpful on the phone and it is great to know that your money is working for the good of others and the future of the planet, as well yourself. I do hope they bring in the option to pay cash in via Post Office branches and that the debit card will work with Google Pay etc at some point but these are very minor issues. Reviewed on: 16th January 2024

Godd service and great ethics

5
The switch was very straightforward and the service to-date has been great. The app for online banking is easy to use and has only improved since we started using it. Encountered no problems - proud to be using and happy to be paying (a small amount) for an ethical bank, rather than settling for one that pays lip-service to ethics, or doesn't bother with it at all! Reviewed on: 16th January 2024

First rate personal banking where people matter.

5
First rate personal banking where people matter. Reviewed on: 16th January 2024

Great bank

5
Happy to know my money is being used ethically Reviewed on: 16th January 2024

Scammers

5
Twice I have been subjected to a scam and Triodos has dealt with it quickly and professionally. They also blocked the culprits. Reviewed on: 16th January 2024

Great bank, great service.

5
Great bank, great service. Also really good to know that my money is being invested ethically. Reviewed on: 16th January 2024

Triodos is everything we want and need from a bank.

5
Triodos is everything we want and need from a bank - good customer service, always available if need be; the online banking and app is user friendly, they do not rip us oiff with extortionate penalty charges, and very importantly thet have one of the strongest if not the strongest ethics that guide their banking policy Reviewed on: 16th January 2024

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