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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

73% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Ethical bank providing superb customer service.

Triodos bank provides ethical, secure, customer-focused banking. It is the future of banking and it’s here now. Customer service is second to none. Reviewed on: 23rd March 2023

Best bank around!

An amazing bank that is actively trying to help make the world a better place. Great customer service as well. Reviewed on: 23rd March 2023

Seeing is believing

We are proud to use Triodos Bank for both our joint current account and our savings. Triodos Bank's commitment to transparency was an important reason for deciding to switch all our baking services to them some years ago. The bank's open and transparent approach enables us to see exactly how our money is used (and as importantly what it is not used for). This transparency is key to underpinning the ethical banking for which Triodos is acclaimed and which is very important to us. Crucially, the bank does not just make information on its activities available, it proactively highlights its activities and the impact that it is having. Ethical banking is delivered by efficient and friendly banking services. Not only do I find browsing the Triodos website interesting but also an education. An important dimension of this is being able to see what activities and organizations are being supported by Triodos in our area. Since moving to Triodos we have found the website easy to navigate and use for online banking. The banking app on our smartphones is easy and quick to use. When we need to contact telephone support we have always found the service friendly and helpful. When everyone is concerned about the increasing number of banking scams, it is reassuring to be able to contact the bank via secure message within the online banking facility. Reviewed on: 23rd March 2023

Best Bank in Britain

Literally no other bank in the UK has the moral fibre, credibility or quality of mission to come close to Triodos. Reviewed on: 23rd March 2023

Great bank that you can actually talk to!

Been with Triodos for about 6 years and, whilst I joined for ethical reasons, I’ve really been pleasantly surprised by their fantastic customer service. They’re the one place I can actually get through to on the phone if I need to, but also have excellent online services. Reviewed on: 23rd March 2023

Great ethical bank

We’ve been with Triodos for over 10 years and not looked back. Their ethical approach is the main attraction for us particularly the support for renewable energy and support for community products. We feel confident that our money is used wisely to support projects that benefit worthwhile causes and businesses. Customer service is excellent. Reviewed on: 23rd March 2023

A Very Current Current Account

I made the choice to change from standard High Street banking to Triodos after realising that I had been sleepwalking for my entire working life by allowing my earnings to feed into a system which is historically linked with unethical business. The switching process was seamless and I now see clearly that my earnings are being invested in forward thinking contemporary and highly ethical business with a keen eye on improving sustainability globally. Their updates and blogs are a pleasure to read and I feel like a true and equal partner in a positive effort to make things better for now and for the future. Not many banks leave you feeling like that. Reviewed on: 23rd March 2023

Great to have a robust ethical banking option

Triodos are leading the way with illustrating how ethical business is good business in terms of investment returns and investing in green energy and community Reviewed on: 23rd March 2023

Brilliant experience

I’m so delighted with Triodos- knowing my money is supporting good initiatives, and not the fossil fuel industry, is immensely rewarding. The app is excellent. I’ve had no problems at all. I am soon to be moving my stocks and share Isas to Triodos too. Reviewed on: 23rd March 2023

A satisfied customer!

I wanted an ethical bank and that’s what I got - thank you! No complaints! Reviewed on: 23rd March 2023

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