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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.93 (8148 reviews)

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4.93

Based on 8,148 reviews, last reviewed 4th Mar 2026

19700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent customer support and a clear conscience! Triodos provides very good customer support and its online banking app works simply and efficiently. Knowing that I'm not contributing to the bad act... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (8148)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Always quick, helpful and polite response over the p...

Always quick, helpful and polite response over the phone. App works well for what I need. Reviewed on: 16th April 2025

Reliable, accessible and good support.

Reliable, accessible and good support. Reviewed on: 16th April 2025

If it could work on Apple Pay it would be great

There are lots of places where I cannot use my Triodos card and I can’t use it on Apple Pay. Reviewed on: 16th April 2025

Reply from Triodos Bank Hi Beth, thanks for leaving a review. As of last month we now have Apple Pay available. Head to www.triodos.co.uk/apple-pay to get it set up. Response date: 16th April 2025

Transport sustainability

Triodos bank provides me with all essential services but what is most important to me is knowledge that my money are invested sustainably and in ethical projects helping local community. At any time I can check what projects they support thanks to map on their website. Unheard transparency for banking industry. Reviewed on: 16th April 2025

The way banking should be

I really love Triodos. It's great to know you are having a positive impact on the world while doing ordinary stuff like banking! This is surely the future direction of the industry. Reviewed on: 16th April 2025

sustainable banking

I have not had any major issues. Only had to call them a couple times for admin tasks and they were very helpful. They email any updates in plain language ahead of time. I like knowing that my banking contributes to sustainability Reviewed on: 16th April 2025

A human being answered the phone

When I bought a car last year, Triodos stalled the payment because it was out of character for me. I called the bank and spoke to an actual human being who sorted it for me and got the payment through within a few minutes. I can't remember the last time I had spoken to a human being with my previous bank. Absolutely brilliant service! Reviewed on: 16th April 2025

Great ethical banking, the only down side is that it...

Great ethical banking, the only down side is that it is insanely difficult to receive payments from outside the UK (at least that was the case the last time I tried). Reviewed on: 16th April 2025

A no nonsense bank with great ethics.

A no nonsense bank with great ethics. Reviewed on: 16th April 2025

The standout for me is low wait times and people who...

The standout for me is low wait times and people who answer the phone know what they are talking about. Also as I am often in different time zones I like the messaging system Reviewed on: 15th April 2025

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