Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

Ethical bank, great service!

5
I’m new to Triodos having stepped away from a large high street bank. Excellent service and I’m excited to be with them into the future! Reviewed on: 23rd March 2023

Climate change action

5
The issues surrounding climate change are so immense that only ethical banking should be allowed … who else is anywhere near to being as ethical as TRIODOS ? Done deal Reviewed on: 23rd March 2023

Ethical, efficient, personal

5
Staff are there when you need them on the phone. Very efficient app to manage accounts. Sufficient but not too many communications to keep abreast of developments or changes. Constant evolution of the banking system that improves efficiency. Reviewed on: 23rd March 2023

Current account Triodos

5
Great staff support if needed. Very helpful and easy to understand Reviewed on: 23rd March 2023

Friendly, efficient and ethical banking

5
Triodos made it very easy to open an account and transfer my banking activities. They take security seriously and provide clear, helpful advice Reviewed on: 23rd March 2023

Banking without background guilt

5
I’m at peace in my mind knowing my money is not going to projects that destroy the planet. This is the way forward on every level. Reviewed on: 23rd March 2023

Excellent service & ethical

5
I want my money to help make a difference not fuel climate change. I also want to feel valued. Triodos exceed both my requirements Reviewed on: 23rd March 2023

Ethical Excellence

5
I'm glad to know my money is not on in safe hands but ethical ones! Reviewed on: 23rd March 2023

Simple reassuring online banking

5
We moved our savings and current account to Triodos from RBS purely because we wanted simple ethical online banking. We found the transition well organised and simple. Now we get regular texts on any payments to ensure authenticity and access to very quick online banking. We have been enjoying the experience, knowing that it is making a positive environmental impact. We recommend Triodos to everybody, even our currency traders at Caxton Fx who had never heard of Triodos. SPREAD THE WORD!! Reviewed on: 23rd March 2023

Great customer service and easy to use

5
Customer service agents know what they are doing, are extremely helpful and quick to sort out any issues. Such an unusual trait for any bank I’ve ever dealt with before. They are human beings and treat me like one too. And you know that the banks ethics reflect your own. Reviewed on: 23rd March 2023

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products