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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Good bank

Good online services and reliable processing Reviewed on: 11th March 2023

Best bank EVER!!

Super easy to set up a current account. Easy app to use with lots of features. Money investment transparency, zero greenwashing, ethical banking at its best! Reviewed on: 10th March 2023

Needs work to meet their stated ethos

I waited years for their current account, and I wouldn't leave for a less ethical bank despite various issues. But they need to take equality seriously as part of their commitment to sustainability. Social factors can't be discounted, including lack of ability to pay in cash, or to use the account without a smartphone. Also causes technical issues to be overly-reliant on one platform (as I experienced over the last couple of days, when their app went wrong, so I couldn't make any online payments or do bank transfers without it). Reviewed on: 10th March 2023

Best bank on every scale

I banked with Barclays, Metro, Co-op, and Nationwide before finally finding a home with Triodos. Where every other bank has turned into a massive let down, from dodgy investments and hidden corruption to just terrible customer services, I was ready to give up on finding a decent bank and just hide money under my mattress until Triodos expanded their services to include current accounts. From the moment they started this service, I signed up and have never looked back. They have been extremely helpful whenever I've needed them, they talk to their customers like real people and have a genuine positive attitude - not the stereotypical fake corporate positivity - it's genuine humanity. Their updates on apps and services is constantly improving, and they keep exceptional communication with customers on all of the changes they'll make. Last but not least by any means, it's rather the icing on the cake - they're actually ethical. Rather than false platitudes and manipulative CSR, they help promote ethical business and not for profits, their newsletter is constantly filled with amazing stories that actually inspire and help connect customers to the others sharing the in this banking community . Reviewed on: 10th March 2023

Bank with ethical reassurance

I've been a Triodos customer for several years now. Customer service has always been exceptional and you're safe in the knowledge that your monthly fee helps to fund sustainable causes for people and the planet. An easy to use mobile banking app too. I have and will continue to recommend the Triodos personal current account to all friends and family members. Reviewed on: 9th March 2023

The most ethical bank in the UK

A bank with clear and transparent ethical credentials where I'm happy to store my money as I can be sure that it won't be used for financing oil and gas or the arms industry. Very easy to use app. Reviewed on: 9th March 2023

Ethical Review

My experience with current account and savings account has been great. Customer service has been wonderful. Reviewed on: 9th March 2023

Superb bank

This is a high-class, ethical bank which is 100% transparent about how it lends its money. It puts people before profit and models how the future of banking could be. Reviewed on: 9th March 2023

A game- (and world-) changing bank

I've loved Triodos since before I started banking with them, knowing they are ethical investors. Having joined, the experience doesn't disappoint. From great customer service to clear and informative updates, to knowing they invest my money ethically, to the excellent app. I wouldn't bank anywhere else. Reviewed on: 28th February 2023

Ethical and supportive

Great staff, easy to use app, ethical credentials mean a lot Reviewed on: 22nd February 2023

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