Smart Money People Logo

Triodos Bank: Current account reviews

4.93
Based on 8,148 reviews, last reviewed 4th Mar 2026
19700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer support and a clear conscience! Triodos provides very good customer support and its online banking app works simply and efficiently. Knowing that I'm not contributing to the bad act... Read more Reviewed on: 4th March 2026
David Lyons's avatar
David Lyons

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (8148)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

I'm much happier now I'm banking with Triodos Bank.

5
I'm much happier now I'm banking with Triodos Bank. I feel, as certain as I can be, that my money is being used for sustainable projects and businesses. The online account is easy to self-administer and the telephone helpline, should you need it, is helpful and courteous. Reviewed on: 15th April 2025

Triodos provides a quality service with the certaint...

5
Triodos provides a quality service with the certainty that they are also helping to build a better world. Reviewed on: 15th April 2025

Great Ethical Bank

5
Their values align with mine, I was looking for an ethical bank, and Triodos are great. When I forgot my pin & got locked out, they were extremely helpful, and soon restored my access Reviewed on: 15th April 2025

Ethical, impactful and friendly

5
Extremely friendly customer service and amazing to know how impactful their products and services are for a more ethical outcome. Reviewed on: 15th April 2025

Easy to talk to a real person.

5
Easy to talk to a real person. Glad to be with an ethical bank Reviewed on: 15th April 2025

Ethical Banking

4
I really value the banks ethical stance both in terms of investments and an approach that supports rather than exploits its customers. Reviewed on: 15th April 2025

Great ethical alternative to high street banks

5
Great ethical alternative to high street banks Reviewed on: 15th April 2025

If I need to contact the bank for anything by phone...

5
If I need to contact the bank for anything by phone or by messaging on the the app I always have a swift reply sorting out any problem easily. In the past sometimes the card has been refused or I have to put it in the machine more often than other cards but this problem has now disappeared. Reviewed on: 15th April 2025

As an online bank, Triodos does what I need

5
As an online bank, Trioodos allows you to do more from your desktop than other online banks. And if I need to contact the bank, a phone call or secure nessage gets answered quickly. When I needed a replacement card, it arrived even sooner than I was expecting. Reviewed on: 15th April 2025

Lovely to bank ethically

4
Lovely to bank ethically and know investments are going to a good place. Neat accessible app with all the information in, and they're getting better customer communications now to make any e.g. changed details much easier to change. Reviewed on: 15th April 2025

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products