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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Simplicity of online banking and superb customer service.

Customer service is second to none, you can always get through to a call handler within minutes. Online banking is simple and easy to use. Reviewed on: 20th January 2023

Ethics and Logic

I have had complete confidence in Triodos ever since I started saving and then current accounts were offered. I love the stories which tell of project loans backing up its claim of ethical business. The online access is reliable and logical. (But it would be nice to have just the new interface and not have to switch to old for certain features) Keep up the good work. Reviewed on: 20th January 2023

Simply the best

Very good app, grat customer service, from a sustainable and ethical bank. An example to all the others... Reviewed on: 20th January 2023

Ethical, efficient and friendly

I have been with Triodos for about ten years, and have never regretted the switch. Their service is efficient and friendly, and online banking is easy with the app. The fact that they support many worthwhile community groups etc.and have sound ethical policies makes them the ideal choice for me. Reviewed on: 20th January 2023

Good Ethical Bank

Triodos provides a ray of hope in this dark world, beset by the climate emergency. Banking with Triodos is straightforward and if you have a question, the bank is easily contacted via secure message or by phone. Reviewed on: 20th January 2023

Best bank available

In a country ripe with corruption, hypocrisy and within an industry complicit with financing the end of civilisation, Triodos alone has been providing an ethical alternative along with outstanding customer services. It's a breath of fresh air for a bank to actually be helping, not just green washing, in building up support for communities, NFOs and sustainability projects. I've used many banks from Barclays to Metro, Co-op to Nationwide, this is the only one where I've felt like they genuinely care about my custom and feel secure my money isn't being used to finance ecologically destructive practices and bring harm to life. Reviewed on: 20th January 2023

We need more banks like Triodos

Triodos is not only ethically the best bank around, but the service and support is impeccable. 5 star bank Reviewed on: 20th January 2023

The most ethical UK bank

The most ethical UK bank by a long way. They don't simply avoid investing in non-ethical companies (fossil fuels, weapons, etc) - they positively seek out and support ethical companies. Their online current account works as well any competitors' account, as do their savings and ISA accounts, which I also use as well. Reviewed on: 20th January 2023

Great banking experience

Great experience - previously with First Direct and have not noticed any drop in quality of customer service or ease of online banking. Also feel much more happy knowing my money is being invested far more ethically. Reviewed on: 20th January 2023

Best Bank for People & Planet

Such an easy way to make a change for good, just by choosing Triodos to bank with. Reviewed on: 20th January 2023

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