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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2074% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Love it

I like the fact it’s here for the environment and not to make more money Reviewed on: 17th January 2023

Finally, a truly ethical bank

What Triodos might lack in flashy marketing and slick apps, it makes up for in ease of use, customer service and full knowledge that money is not going to be used for unethical purposes. Reviewed on: 17th January 2023

Excellent customer support and ethics

Triodos current account has been great given their excellent customer support over the phone and they are so transparent and detailed around how they finance Reviewed on: 17th January 2023

Poor customer experience and awful app

I was soo keen to change for a green bank, however, Triodos was worse than any of my previous experiences. It took them months to open my account, and their application was old and unusable. I decided to leave them right away, and I am not coming back unless they become a decent 21th centrury bank. Reviewed on: 17th January 2023

Love this sustainable bank

I really love the simplicity of the online account, and am very happy in the knowledge that my money is invested in ethical causes. I've been with Triodos for several years and am very happy with the service. The online app is easy to use and the card is accepted internationally; what's not to like? Reviewed on: 16th January 2023

Ethical banking!

I know my money is being used for good. Not for fossil fuels, the arms trade and other businesses that are killing us. Reviewed on: 15th January 2023

Ethical

A true ethical bank an the most fair and trusted bank Reviewed on: 14th January 2023

Relief to get money out of unethical bank

It's even such a relief to get away from unethical banking! Triodos comes highly recommended by the Ethical Consumer mag. Set up, transfer and usage has all gone smoothly. Reviewed on: 13th January 2023

Excellent Hassle Free Banking, with a great company ethos on sustainability!

I only really ever intended to have a current account with Triodos, however just learning about the great investment projects etc all mostly centred around sustainability & helping the planet etc, I am now Investing with them as well. I have had occasion to contact customer service for help on a couple of things, and getting through was easy and the help was great. I have no issues 100 percent recommending this bank, Reviewed on: 16th June 2022

Over intrusive and patronising questions

I've been a business customer since the late 90s and decided to move all my current accounts over as well since the ethical stance is important. However I tried to pay a bill for £3000 yesterday. Went through the phone app security on my phone (face ID and password) and then had to use the separate keycard device to confirm. All good if long winded. However received messages today saying call them to find the payment hadn't actually been made and they wanted to do some checks. This involved me calling them and being subjected to the most ridiculous and patronising call I've ever had. Not only that but he asked me, in public, to say my password in full, not a 3rd or 5th letter etc which is potentially highly inadvisable and amusing given the call was to ostensibly make sure the transaction and account were secure. Following questions included why was I making the payment including details of the items being bought, how did I get the recipient bank details and when I said it was an invoice sent by email was told to please go and double check that the email was genuine. When I said I knew who the email was from I was told that he had written down that I had refused to double check. The whole process was stupidly intrusive and insulting. I totally get the need for security but this was just not workable. Sadly I am now closing my accounts but I doubt they will care. Reviewed on: 30th April 2022

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