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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
2074% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

The Gold Standard of Modern Banking

5
Triodos Bank combine the highest levels of ethics with superb user friendly customer service. I love that the bank won't lend to companies damaging the environment. Its more pleasant speaking with UK based customer services representatives but I don't even need to much as their online service is very user friendly. Keep up the good work Triodos. Reviewed on: 21st March 2022

Great service. No bad stuff.

5
I went to Triodos because I did not want my bank to invest my money in bad stuff (arms, tobacco, etc). The bonus is I've had a far better customer experience than anywhere else I've banked. When you call there is a helpful person wanting to solve your query. The new website is clear. All for a very small sum a month. Reviewed on: 21st March 2022

Excellent

5
We can shop, travel and get our energy from ethical companies so why can't we do it with our banks. That's what Triodos offers. I've been with them for 4 years now and love it. Knowing I can make a difference with banking is important to me and I thank Triodos for that. Reviewed on: 19th March 2022

Sustainable banking

5
Sustainable banking is great. It combats so many of the problems that some people complain about in everyday life, but then do nothing about. Everyone should switch to sustainable banking! Reviewed on: 18th March 2022

Fabulous!

5
Probably the most ethical current account in the country. The security on the web and in their app gives me confidence that my money is in safe hands. Customer Services staff are always very helpful. Reviewed on: 17th March 2022

Great bank doing the right thing

5
We are very pleased with our Triodos accounts, with the customer service and with the ethical way they run their business. Definitely recommend. Reviewed on: 17th March 2022

A service that meets modern challenges

5
The personal account offers an excellent service, with friendly & knowledgeable call handlers. This was especially helpful when we switched to Triodos last year. The security measures already in place seem to be what other banks are now striving for. Coming highest in Ethical Consumer magazine ratings raises my confidence that this bank's objectives are aligned with a future for our children. Triodos gives me hope where other banks could not. Reviewed on: 17th March 2022

A Breath of fresh Air in the world of personal finance

5
The media is full of stories of dodgy dealings and unprincipled activities in the world of finance. The huge banking giants are just too big for the average customer to really know what they do with the money that goes into our accounts. Even some organisations that proclaim their ethical credentials turn out to be less than squeaky clean. So when I found out about Triodos I was very excited. For some years there wasn't a current account option but as soon as this was set up I changed my banking to them. And I haven't been disappointed. I want my money to work in tune with my principles and Triodos does that for me. The projects and organisations they support are universally brilliant and the information I get in the form of newsletters and updates reassures me that I am definitely with the right bank. Triodos really is a breath of fresh air! Thank you for all you do. Reviewed on: 17th March 2022

A Star Bank

5
I was nervous about changing to internet banking but everything has gone smoothly and I find using my account easy. I trust the staff at Triodos and have found them friendly and helpful . It means a lot to me to feel that I am respected and banking where my money is being put to good use Reviewed on: 17th March 2022

Great ethical company

5
Triodos are a brilliant company and provide great customer service. I have been really happy with the products and services provided to date and am very happy to support such an ethical business. Reviewed on: 17th March 2022

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