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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.863617612356992975 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Fast service by intelligent humans

When I call Triodos with an issue or question, they answer quickly, easily understand my query, always have a kind, open, friendly manner, and I feel like I'm talking to a real person who knows their onions - not someone reading from a script. It's taken so much of the stress out of banking. No long waits, labyrinthine call menus or annoying recorded messages. Triodos is run fairly, and doesn't try to profit from people's debt or other financial problems. The money is well invested in green tech and I feel well informed about it. I pay £3 a month for my account and its so worth it. Less stress, and I know my money is not being used to fund cluster bombs or despotic regimes. Reviewed on: 17th March 2022

Ethical and beatiful

What a fantastic current account service, ethical, beautifully designed intuitive app, glitch free, and funded via a small reasonable charge, NOT on the backs of those in debt and least able to pay. Ukraine shows the world is still addicted to fossil fuels. Wild fires in the artic show climate breakdown all around us. Our grandchildren will never forgive us if banks continue to pump billions into fossil fuels now. Triodos shows the new way forwards. WAKE UP, mainstream banking industry! Reviewed on: 17th March 2022

Great customer service in a great cause

Getting the financial system aligned with nature recovery and climate change mitigation is of the utmost importance, and I'm prepared to sacrifice financial return and customer satisfaction in other areas to contribute to this. But Triodos have shown that one can have good banking and investment services while also meeting that crucial overarching need. I've been particularly happy with their personal, responsive customer service. We all need other banks to learn from their approach. Reviewed on: 17th March 2022

Excellent

Allows me to do all my banking easily, flexibly and with a clear conscience. And very helpful staff if you need assistance. Reviewed on: 17th March 2022

Excellent banking service

Triodos was the only choice for me as an ethical bank. It’s simple, fair and always easy to get through on the phone if you need help. Where your money is invested really makes a difference. It’s all very well wringing hands in despair at the destruction of our planet and war, but it’s being bank rolled with your money. Reviewed on: 17th March 2022

What a privilege ...

... to be able to call Triodos MY bank - to know that my money is secure, that my savings are doing good not bad and that my 'young savers' can know the same! Reviewed on: 17th March 2022

I can sleep at night.

Great customer service, and same services as any other bank account. Difference is that I can sleep soundly, without the worry that I am supporting money laundering for corrupt government dictators and organised crime, or funding multi-national monsters pillaging natural resources, and polluting the world. Reviewed on: 17th March 2022

Ethical & Awesome

It is fantastic to be able to bank with a company whose ethics align with mine and are doing the right thing for humanity and the planet. Customer Service have been responsive and informed when I have needed to contact them. Reviewed on: 17th March 2022

Feel empowered by banking

I am delighted with the service that I receive from Triodos and would bank with them for this alone but chose to change to a Triodos current account because of their assurance that they would invest in small industries and give people in developing countries opportunities for self sufficiency. I love that Triodos does not invest in fossil fuel industry but is modelling a responsible and fairer approach to banking. Reviewed on: 17th March 2022

Good service

Feels good using it knowing that you are not funding the destruction of of our ecosystem Reviewed on: 17th March 2022

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