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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
2074% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Great ethics. Great service.

5
I switched my current account to Triodos a few years ago because I wanted my money to be a positive rather than negative force, and they've been great. Very pleased I switched. Reviewed on: 16th January 2022

We are very happy to be able to bank with a truly ethical and green bank, after many years with HSBC

4
On the whole our experience has been positive, though there are still some teething problems with the on-line banking. Our debit card usually works perfectly. We also have several savings accounts with Triodos, which we are extremely satisfied with. Reviewed on: 16th January 2022

Lovely staff and friendly ethical service!

5
I love the customer service Triodos provides - and I always get to speak to a real person! Selling a flat and then transferring money to our daughter was made so much easier by the lovely helpful staff (thanks Amber in Bristol). And a couple of weeks before Christmas our account got hacked - horrible experience - shocking and scary - but again, the bank was on the case (they told us it was happening) and were so calm, helpful and speedy, it prevented the whole thing being terrifying (especially when I was close to tears in one phone call…) Reviewed on: 16th January 2022

All round ethical

4
Not only is it ethical towards those it invests in, it treats it's customers with the same respect. Reviewed on: 16th January 2022

Highlly ethical

4
I like Triodos ethos and highly ethical stance and work. It's great to know that my money is supporting the right things. However, the app and account management could be a little easier. Reviewed on: 16th January 2022

Are you allowed to say, I love my bank?

5
Switching to Triodos was super easy and it has been a joy to get away from my old bank. Triodos' customer service has been consistently amazing, helping me through super tricky questions that matter to me and stupid questions when I couldn't work my online banking. Reviewed on: 16th January 2022

Making banking better

5
There are many banks but not so many trying to do things differently. Triodos is different and is the perfect bank for people wanting a more ethical option. Reviewed on: 16th January 2022

Efficient & ethical

5
So good to have a bank not investing in fossil fuels and investing in communities instead. Reviewed on: 16th January 2022

Ethical banking

5
A banking for a fairer and better world. Reviewed on: 16th January 2022

Ethical and easy-to-use banking!

5
I’ve only got good things to say about triodos. I made the switch about a year ago and the customer service has been great in helping me transition. Since then I feel so much better knowing that my money is invested in ethical and local projects for good. Can’t recommend enough Reviewed on: 16th January 2022

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