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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

Finally, an ethical banking choice

Delighted to support a bank that invests its money ethically. Reviewed on: 16th January 2022

Outstanding bank

Outstanding service and finally a bank that you trust to invest responsibly and sustainably. I recommend to family and friends. Thank you for making me feel like a better human! Reviewed on: 16th January 2022

Excellent

Very helpful staff and I like the ethical standards Reviewed on: 16th January 2022

Triodos: the ethical bank leading the way

Triodos bank is an inspiration. I know that my money is being used to support extraordinary social impact and environmental projects to happen . The Triodos team work with transparency and care and generate high levels of trust. I wouldn’t be anywhere else . Reviewed on: 16th January 2022

Fabulous customer service and a great range of ethical products.

Any time I've had to contact the bank I've been connected to advisers who are very polite, concerned and efficient. There's a great range of products for investing in and the online banking system is easy to work with. Reviewed on: 16th January 2022

Transparency

A bank committed to change, I like it. A bank that talks to and support communities I like it too Reviewed on: 16th January 2022

Good all round

I have had a Triodos bank account for a number of years now and and have never found fault with the bank. I did once suggest an improvement to how something worked online and note that this has now come to fruition, so I hope my comments were helpful. The staff are helpful and pleasant and not particularly hard to get hold of if required. The online experience is smooth. I feel my money is in good hands, being put to good use and being dealt with very professionally. Reviewed on: 16th January 2022

A welcome return to good solid service

The joy of being a Triodos customer is that if you encounter a problem, on the other end of the phone you'll find a human being who treats you like a human being and who owns the problem and is committed to finding a solution. On the rare occasion when it isn't possible to get through you are kept informed of where you are in the queue so that you can make a judgement on whether to hang on or call back rather than just endless repeats of jarring 'musak' with messages stating how important you are which might go on for hours Reviewed on: 16th January 2022

Knowing that my deposits fund ethical and green SMEs

By defunding my legacy bank of 20 years for Triodos, I feel so much better knowing that my deposits fund regenerative, growth positive, ethical and fair small and medium size businesses - instead of arms companies and the bonuses of investment bankers. Re my customer experience, what stands out is the 2 minute online process and instant confirmation of my 2k overdraft. A bank doesn't need to ask me tons of personal questions if their database already suggests I am more than able to pay on overdraft and related fees. Reviewed on: 16th January 2022

Super Bank

Great bank you can rely on. Easy to use online banking Reviewed on: 16th January 2022

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