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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

The things that matter

I moved from 24x7 banking with First Direct to Triodos because inconvenience of not being able to call at 9pm is less important than the inconvenience of having destroyed the planet we live on. It matters where you do your banking. Reviewed on: 16th January 2022

I can not expect more from a bank

Excellent service and ethos, I am happy that money supports the sustainable projects Reviewed on: 16th January 2022

I love what this bank stands for!

Taking their responsibilities seriously - Focus not just on profits! Reviewed on: 16th January 2022

Banking beyond expectations

I wanted a bank that had a ethics, was community focused and environmentally friendly. It was easy to switch to them and their Customer Services over the phone is exceptional. Very quick to answer the phone and your problem is resolved promptly. I would recommend Triodos to anyone. Reviewed on: 16th January 2022

Best bank I've ever had

I love Triodos. They never disappoint and it's just so important to know exactly where your money is and what it's being invested into. Triodos is the bank of the future and I'm proud to be part of it. Reviewed on: 16th January 2022

Customer service is exceptional

Triodos has provided prior to and throughout the Covid Lockdown excellent service to myself. Call waiting time has rarely reached 5 minutes and call-backs from the bank have always been within the timeframe promised. I have never had to chase/follow-up a query with them. The staff one the phone have always been polite and friendly, also answering my queries, or having a colleague respond swiftly if they were unable to help/advise. I would recommend Triodos Bank UK to anyone. Reviewed on: 16th January 2022

Great service, reliable and committed with the society.

My money helps to depelop social and sustainable projects that will change the society for good. Reviewed on: 16th January 2022

service

Excellent service and ethical banking, what isn't there to like about that Reviewed on: 16th January 2022

Good service, strong ethics

Occasionally I’m disappointed that a minor feature might be missing from their app when compared with certain competitors. I also find myself hesitant to recommend their personal current account lightly because it could involve having a discussion about why I choose to pay £3 a month for it. Having said that, the reason I choose to do this is an ethical one (see their website for details), and it’s the strength of their ethics that is where Triodos really shines. Reviewed on: 16th January 2022

Why wouldn't you?

I am happy banking with Triodos because I know I am in no way supporting businesses that put profit ahead of the earth and her inhabitants. Reviewed on: 16th January 2022

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