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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Inspiring every banking

4
This is how banking should be done. With their ethical banking they support savers, organisations and investors. Reviewed on: 26th February 2021

Thank goodness these guys do banking!

5
Because these guys care about people and the planet I can trust them with my money! A little light in this world Reviewed on: 26th February 2021

Ethical and problem-free

5
I chose Triodos because they are an ethical, sustainable bank that is big enough to be professional and competitive, but not too big that they lose sight of their customers. I feel valued, I feel like my money is used for good and every contact I've had with them has been friendly, quick and easy. While the online banking site is not particularly attractive (yet works perfectly fine!), their app provides all the more ease for banking on the go. Highly recommend. Reviewed on: 26th February 2021

Ethical Banking Feels Great

5
It’s wonderful to know our money is used to support ethical organisations and isn’t being used to support ecocide and other nefarious purposes. It’s very empowering. Reviewed on: 26th February 2021

A bank that meets my ethical requirements.

5
Triodos has good customer service and I find the website easy to use. I like to know that my money is well used. I also like their ifisa provision. I trust them to vet the offers that come from them and they are well managed. I accept that there is still some risk. Reviewed on: 26th February 2021

Ethical, friendly and secure

5
Banking with Triodos gives peace of mind and transparency to how your money is invested and no hidden charges Staff are friendly and responsive Reviewed on: 26th February 2021

All round great performance

4
Quite apart from the obvious ethical credentials Triodos is trying hard to provide a positive personalised customer experience. Online and telephone interaction is always efficient and constructive with a minimum of automation in complete contrast to traditional banks Reviewed on: 26th February 2021

Refreshing

5
Amazing Phone service and I was blown away by the offices in Bristol and how their ethical values even bled into their architecture. Surely the future for young people. I can bank guilt free with triodos. Reviewed on: 26th February 2021

Better must come

4
I chose Triodos bank because I was fed up of using a bank that was contributing to global warming by investing in oil and coal. I moved to Triodos and feel heartened by the fact that they are investing in sustainable energy companies, organic food producers and cooperative and social housing schemes. Better must come and this is the way it will! Reviewed on: 26th February 2021

Incredible customer service and ethics

5
Triodos's customer service is simply unrivalled. Any issue is explained transparently and resolved really quickly. I never have to wait more than 10 mins to speak to someone. And an ethical bank, they are a clear leader and beacon of hope for future society and an economy that works for everyone. I cannot recommend them highly enough based on their transparency, product offering and customer service. Reviewed on: 26th February 2021

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