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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Helpful real people

The website feels very secure. When I needed to speak on the phone there was a real person, without a long wait, and they listened to and understood my query and were helpful Reviewed on: 11th February 2026

Very helpful,friendly and trusted service.

Very helpful,friendly and trusted service. From my first deposit to the maternity pay. Thanks. Reviewed on: 11th February 2026

Good company to deal with

Most of my dealings are done online - website is easy to access and communication via email is good. Interest rates offered are competative. Reviewed on: 11th February 2026

Professional and uncomplicated.

Professional and uncomplicated. A reliable bank with which to deal. Reviewed on: 11th February 2026

Top Drawer experience

Everything was an absolute pleasure. Staff were great, super empathy and rates etc "top notch" Reviewed on: 11th February 2026

Great Saving Rates for Charities.

Easy to open a charity account. Good investment rates. Reviewed on: 11th February 2026

Happy longstanding customer

We had a longstanding account with UTB, and then with an additional windfall looked at where we should invest it and UTB had the best rates. It was then very easy online to transfer and now manage the extra funds. Reviewed on: 11th February 2026

Great service and a superb customer service

Great service and a superb customer service Reviewed on: 11th February 2026

Great website and easy to do transactions

Great website and easy to do transactions Reviewed on: 11th February 2026

Good product savings rates and answer phones quickly...

Good product savings rates and answer phones quickly to deal with queries Reviewed on: 11th February 2026

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