Write a review

Go to business site

United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.91 (1305 reviews)

View other United Trust Bank products

4.91

Based on 1,305 reviews, last reviewed 26th Feb 2026

29800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Exemplary Rates & Customer Service Excellent customer service always- very understanding and patient - a pleasure to deal with and compliment. Reviewed on: 26th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

Read all reviews See your review

About this product

Looking for United Trust Bank personal savings reviews? At Smart Money People, we’re building the biggest collection of financial reviews online, so if you’re an existing United Trust Bank customer, write your own review and help out our community today!

United Trust Bank Personal Savings reviews (1305)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

so far, so good!

haven't had a bad experience, so I suppose my experience is "good" Reviewed on: 11th February 2026

Good service and info.

Good service and info. Saves money Reviewed on: 11th February 2026

Good interest rates.

Good interest rates. Prompt payments into my nominated account. Reviewed on: 11th February 2026

Good communication & easy website to use.

Whenever I've needed to use the website, it's always clear & easy to use. Communication is also very clear. Reviewed on: 11th February 2026

A model for customer service for every bank

During recent additions and changes to our banking mandate. All queries and issues were speedily resolved unlike a similar experience with one of the current high street bank. Reviewed on: 11th February 2026

I am a widow and a bit of a technophobe

I am a widow and a bit of a technophobe! Telephoning UTB for help with my savings has been excellent. A patient and empathic service from all staff. Reviewed on: 11th February 2026

Always efficient in every transaction.

Always efficient in every transaction. Easy to contact too. Reviewed on: 11th February 2026

Easy and secure online banking

Online banking is easy and secure, when I initially had a query it was answered by a human not A1, which I prefer. Interest rates was good and always kept up to date with any changes. Reviewed on: 11th February 2026

Extremely easy to negotiate.

i find their web page easy to negotiate. Also you can always speak to someone and their custmer sevice team are very friendly. Reviewed on: 11th February 2026

Competitive interest rates and very good customer se...

Competitive interest rates and very good customer service experience. Reviewed on: 11th February 2026

Do you have a different United Trust Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Term Deposit
from iFAST Global Bank 4.89 from 231 reviews
Child Trust Fund
from OneFamily 2.15 from 12 reviews
Savings
from Marsden Building Society 4.95 from 4613 reviews

Want to see more from United Trust Bank?

Bridging Finance
from United Trust Bank 5.00 from 1 reviews
Asset Finance
from United Trust Bank 5.00 from 23 reviews
Business Accounts
from United Trust Bank 4.93 from 446 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub