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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.29

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

Vanquis Credit card reviews (551)

Review of the Vanquis, Credit card:

A good product but shoddy customer service

The product itself is not bad. The APR is quite high but I knew this getting into the agreement. However when I got into some financial difficulty, I had to play the most ridiculous game of cat and mouse trying to get hold of someone, only for them to never return my calls, or call back with no prior knowledge of what our discussion had entailed. Complaints are VERY slowly resolved although gestures of goodwill are often given to make up for the wait. Reviewed on: 28th March 2016

Very helpful and professional.

Very helpful and professional. Looking at me as a customer. Reviewed on: 18th April 2025

About two years ago, I had a very positive experienc...

About two years ago, I had a very positive experience with Vancity’s credit card services. After a legally justified trip cancellation, the airline company refused to issue a full refund for three tickets totaling £2000. I submitted the relevant documents to Vancity’s customer support, and they handled the case with professionalism and care, ultimately refunding the full amount to my account. This level of support built strong trust in their services, and since then, I have recommended Vancity to others as well. Reviewed on: 18th April 2025

Amazing credit card.

Amazing credit card. Credit limit increased at regular intervals. Easy to use mobile app. 10 on 10 from my side. Reviewed on: 18th April 2025

Kind, helpful customer service.

Kind, helpful customer service. Wo Reviewed on: 18th April 2025

Very efficient company and the app is really easy to...

Very efficient company and the app is really easy to use Reviewed on: 18th April 2025

Very satisfied with the product and the customer ser...

Very satisfied with the product and the customer service Reviewed on: 18th April 2025

When I became ill and had to give up work they helpe...

When I became ill and had to give up work they helped me manage my payments Reviewed on: 18th April 2025

The product is simple and practical.

The product is simple and practical. Reviewed on: 18th April 2025

Complicated

You’re too expensive and increases in credit limit should be implemented on historic performance, present standing and not on review of current income & expenditures which can vary daily/monthly Reviewed on: 18th April 2025

Vanquis 2025 review.

The app is easy to use clear and concise gives updates when you're next payment is due cost effective. Reviewed on: 18th April 2025

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