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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.30

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

Vanquis Credit card reviews (551)

Review of the Vanquis, Credit card:

Great to build up your credit if used correctly,

Fab non judgemental company and yes whilst interest rates are super high, if used correctly you can build up your credit score. Reviewed on: 1st October 2017

Brilliant company great service

Brilliant company , great service Reviewed on: 16th April 2025

I applied for a vanquis credit card, got accepted s...

I applied for a vanquis credit card, got accepted straight away, customer service was very good Reviewed on: 16th April 2025

My experience with Vanquis has been excellent.

My experience with Vanquis has been excellent. The onboarding process was straightforward. I received my card promptly without delay. The customer service team is quick to respond and very helpful, and the mobile app is user-friendly and convenient for my account management. I’m also impressed with the reasonable interest rates. I’d definitely recommend Vanquis to anyone in search of a reliable credit card option. Reviewed on: 16th April 2025

Excellent credit card!

Caring staff and a card which can go up as well as down with my life. Reviewed on: 16th April 2025

I recently listened to my purse with my card in it.

I recently listened to my purse with my card in it. I phoned straight away to have it stopped. An amazing lady on the end of the phone so reassuring Reviewed on: 16th April 2025

My previous partner left me in alot of debt so I too...

My previous partner left me in alot of debt so I took out a Vanquis credit card to assist me slowly to get my debt paid off. This was several years ago. My credit rating was utterly appalling but because of Vanquis my credit rating is now 1000%!!!!!!!! Seems hard to believe but it is real!!!! I'm still using my Vanquis credit card after all these years and I want to say THANK YOU! Reviewed on: 16th April 2025

Excellent service always keeping me up-to-date with...

Excellent service always keeping me up-to-date with statements and information to do with my accounts Reviewed on: 16th April 2025

I have experienced amazing service from the company.

I have experienced amazing service from the company. I’ve had no complaints. Reviewed on: 16th April 2025

Received no support and lied to over and over ahain

I had my account hacked. That was 4 weeks ago, I still don’t have a replacement card and the fraudulent transactions were only refunded yesterday. The customer service at Vanquis is disgusting. I received no help, no support and was lied to on every call, from agents telling me my card had been blocked, to telling me a new card has been sent out, to telling me the fraud team were looking into the transactions….lied to consistently. I will never use Vanquis again and I would recommend that no one uses them as if your account is hacked, you will not receive even a satisfactory level of service from customer services. STAY AWAY FROM VANQUIS Reviewed on: 15th April 2025

Fair and honest company

Always there when it's needed, never had any problems with them, don't need any other cards apart from this one, as it's relevant to my needs. Reviewed on: 2nd April 2025

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