Smart Money People Logo
Go to business site
Share this page
Link copied

Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 516 reviews, last reviewed 22nd Dec 2025
67% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025
Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member
Visit provider site Read all reviews See your review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (516)

Review of the Vernon Building Society, Mortgages:

Static (in difficult times)

3
We have lodged our complaint with you expressing our strong dissappointment that you have not reduced monthly payments since the BOE base rate went to .25%. Loyal customers deserve better treatment. Reviewed on: 18th September 2020
Kallaway's avatar
Kallaway

Very Efficient, was recommended by our financial adv...

5
Very Efficient, was recommended by our financial advisor to suit our circumstances. Reviewed on: 1st December 2025
KL's avatar
KL

Mortgage adviser was knowledgeable and responded qui...

5
Mortgage adviser was knowledgeable and responded quickly to questions Reviewed on: 1st December 2025
martin c's avatar
martin c

Very helpful, efficient, easy to ask questions, resp...

5
Very helpful, efficient, easy to ask questions, responsive to my needs. Good competative rates. Reviewed on: 1st December 2025
sue w's avatar
sue w

It has been very good they have helped us out of bad...

5
It has been very good they have helped us out of bad situation Reviewed on: 1st December 2025
Brianwhitehouse 's avatar
Brianwhitehouse

In branch service review

5
Did the deal through a broker - never had any dealings with you. Reviewed on: 25th November 2025

In branch service review

5
Very clear and concise information friendly telephone enquiries reservice service. Reviewed on: 25th November 2025

Had my mortgage with Vernon after doing first time b...

5
Had my mortgage with Vernon after doing first time buyer ISA with them and also got regular saving account with them. Always great service whenever I deal with them or have any queries. Reviewed on: 18th November 2025
Peter Hughes's avatar
Peter Hughes

Great for self build mortgages

5
Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building construction techniques. The process was quick and easy and response times were excellent. Reviewed on: 10th November 2025
Rupert T's avatar
Rupert T

Excellent service

5
Easy for us as we went through a financial intermediary. Good communication during the whole process. We had to change properties part way through but this was not a problem for them. Reviewed on: 10th November 2025
Brian P's avatar
Brian P

Easy experience, good communication overall really good

5
Easy experience, good communication overall really good Reviewed on: 10th November 2025
Susan j's avatar
Susan j

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Vernon Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill