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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (468 reviews)

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4.88

Based on 468 reviews, last reviewed 24th Apr 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review Have always found quick and easy to get though. I have been communicating with Louise but mostly Maureen. Very helpful and personable. Reviewed on: 24th April 2025

Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Vernon Building Society Mortgages reviews (468)

Review of the Vernon Building Society, Mortgages:

Don't always believe

Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Helpful

Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024

Superb

You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024

Human touch

vernon listen to your needs, if things don't go to plan they work with you to get the best outcome. Not the cheapest but there is value is speaking to a person. Reviewed on: 22nd April 2024

Excellent

Lower rates needed but more to do with the economy. Reviewed on: 22nd April 2024

Exceptional customer offerings

Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024

why i like

easy to contact, always have an answer Reviewed on: 26th March 2024

Excellent customer experience

Real and knowledgeable people at the end of the telephone line ready to help with non standard queries. Reviewed on: 26th March 2024

Great experience - Buy For Uni

I used the Vernon’s buy for Uni scheme, and it was the biggest decision of my life. I’m so glad that societies like the Vernon offer mortgages to young people, without needing even a deposit Reviewed on: 26th March 2024

Great service

I first heard about the building society in October 2022 when they offered a great mortgage product. The service was brilliant from beginning to end! I was kept in the loop at all times and received a nice moving home gift box, full of treats and practical items. Reviewed on: 25th March 2024

Knowledgeable and approachable with an excellent gra...

Knowledgeable and approachable with an excellent grasp of customer requirements. Easy to talk to and first rate desire to help. Reviewed on: 25th March 2024

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