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Vernon Building Society: Mortgages reviews

4.88
Based on 468 reviews, last reviewed 24th Apr 2025
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

In branch service review Have always found quick and easy to get though. I have been communicating with Louise but mostly Maureen. Very helpful and personable. Reviewed on: 24th April 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Vernon Building Society Mortgages reviews (468)

Review of the Vernon Building Society, Mortgages:

Don't always believe

3
Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023

Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023

Trustworthy

5
Large enough to compete in the market but small enough to office a personal service. Reviewed on: 22nd November 2023

Wonderful

5
Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023

Very good service and products.

5
I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023

Steady

4
Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023

Supportive

4
Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023

Friendly

5
They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023

Proactive

5
I value the Society's always professional means of communication (by email and letter). I believe the Society is genuinely helpful and proactive. Reviewed on: 25th September 2023

Amazing

5
Nothing could be better. Honestly we can't fault them. They are friendly, helpful, you can always speak to someone and they provide a fabulous service. Thank you. Reviewed on: 25th September 2023

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