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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.84 (802 reviews)

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3.84

Based on 802 reviews, last reviewed 12th Feb 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Always helpful

Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Quick and safe

Very quick to get a answer, security spot on, transfer of balance excellent. Reviewed on: 21st January 2019

Fantastic 0% offer

By getting this card I was able to buy my car without a huge loan and interest and I set up a monthly DD to pay it off before the 0% ended . Win Win Reviewed on: 21st January 2019

Excellent card

They helped me when I needed to stop paying interest charges by giving me a 0% balance transfer when other banks refused ,they have got me back on my feet Reviewed on: 21st January 2019

Very secure

I love the secure feeling i get when using the site its definitely one of the best I've u sed. Shame there's no app yet to make things a bit quicker. Reviewed on: 20th January 2019

Reply from Virgin Money Good to hear from you Chris, we don't have an app at the minute but are actively working on one. We'll share any news with our customers as soon as we can! Thanks, Jane Response date: 21st January 2019

Excellent Product

Always offer good rates, swift transfers and fabulous customer service, would highly recommend as a provider. Reviewed on: 20th January 2019

Really easy to use website, but no app

Great website but an app would be handy Reviewed on: 20th January 2019

Straight Forward and Honest with Great Customer Service

I have fallen foul of so many financial loopholes with banks that I trust no-one when it comes to money but Virgin restored that, so straight forward to use and when I need to check something I get straight through to helpful knowledgeable staff. I can't fault the service (or the lending rates!) Reviewed on: 19th January 2019

Very easy to set up

The ease of use of the web site. The helpful hints and tips on how to manage your account on line and the friendly language used throughout the process whilst applying for a new credit card. All of the terms and conditions were easily explained and I found it a very enjoyable experience unlike other providers I have used in the past. Reviewed on: 19th January 2019

Sensible, reasonable and understanding credit card company

I like this credit card as they are Sensible and reasonable Reviewed on: 19th January 2019

Great Service but need an App

As per my title, this card and company give you all you need bar an App. The logging process via the web appears to be clunky and not slick like something you would associate with the Virgin brand Reviewed on: 19th January 2019

Reply from Virgin Money Hi Mark, we don't have an app right now but it is something we're currently working on. Keep an eye out and we'll share any updates as soon as we can! Thanks, Jane Response date: 21st January 2019

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