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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.84 (802 reviews)

View other Virgin Money products

3.84

Based on 802 reviews, last reviewed 12th Feb 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Always helpful

Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Amazing service

The service I have recieved so far from virgin is exemplary . I recommend to all my friends that’s they should have a virgin credit card Reviewed on: 13th January 2019

Mr V

Excellent service, easy to use plus loads of additional services if required Reviewed on: 13th January 2019

not bad

good offers but if t=you have a late payment they cancel the offer Reviewed on: 13th January 2019

Reply from Virgin Money Hi Lisa, if there's something you'd like us to take a look at for you just email your postal address and best contact number to [email protected]. Thanks, Jane Response date: 14th January 2019

Nothing out the ordinary

Same as every other card provider.. offers new customers promotion to get you, then doesn't help you once you are a customer Reviewed on: 13th January 2019

Reply from Virgin Money Hi there, let's take a look at this for you. Would you be able to email your details to [email protected] and we'll take it from there? Thanks, Jane Response date: 14th January 2019

Not very user friendly

Could do with an app. Also need a better breakdown on statements. Real for idiots style would be appreciated. Reviewed on: 13th January 2019

Reply from Virgin Money Thanks for getting in touch Lucy, we don't have an app right now but it is something we're currently working on. We'll let our customers know as soon as there's any news to share! Thanks, Jane Response date: 14th January 2019

Good but site is old fashioned

No app makes it annoying to sign in Reviewed on: 13th January 2019

Reply from Virgin Money Hi Kevin, good to hear from you! We don't have an app at the moment but are actively working on one. We'll share news and when it will be available as soon as we can! Thanks, Jane Response date: 14th January 2019

Excellent credit Card Provider

Best credit card I’ve carried in my wallet. Reviewed on: 12th January 2019

Excellent Customer Service

Very good customer experience and excellent online portal Reviewed on: 12th January 2019

Excellent Customer Service

Had a brilliant customer experience very helpful and easy to use online portal and clear statements. Reviewed on: 12th January 2019

Could be so much better

So easy to use but please sort the Apple Pay and Apple Watch compatibility out . Reviewed on: 12th January 2019

Reply from Virgin Money Hi Bobby, thanks for your feedback! We know that digital wallet functionality is something our customers are looking for, and the team are looking at it. We'll share news as soon as we can! Thanks, Jane Response date: 14th January 2019

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Virgin Money: Credit cards reviews

200% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Virgin Money Credit cards reviews (802)

Always helpful

Amazing service

Mr V

not bad

Nothing out the ordinary

Not very user friendly

Good but site is old fashioned

Excellent credit Card Provider

Excellent Customer Service

Excellent Customer Service

Could be so much better

Do you have a different Virgin Money product?

Want to see more from Virgin Money?

Help to Buy: ISA

Fixed Rate Savings

Savings

Join Smart Money People

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