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Zopa: Cash ISA reviews

Name: Cash ISA
Rating: 4.95 (1260 reviews)

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4.95

Based on 1,260 reviews, last reviewed 14th Jun 2025

12% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good experience so far. Good experience so far. Easy to follow app. Good range of products offered, and at some decent interest rates. Easy to transfer money between accounts... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Obstructive to ISA transfer out I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa ... Read more Reviewed on: 27th May 2025

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About this product

The Zopa Smart ISA can be opened with as little as £1.

Customers who already have a Smart Saver Account can apply for a Smart ISA via the Smart Savings Hub. With Zopa, you’ll have one flexible cash ISA, but within that, can spread your allowance across different ISA pots.

Zopa Smart ISA reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Cash ISA reviews (1260)

Review of the Zopa, Cash ISA:

Excellent customer service, brilliant website and app.

Excellent customer service, brilliant website and app. Reasonable charges. Reviewed on: 26th February 2025

Good experience so far.

Good experience so far. Easy to follow app. Good range of products offered, and at some decent interest rates. Easy to transfer money between accounts on the app. Would definitely recommend to others to give Zopa a try. Reviewed on: 14th June 2025

Really great product and customer service superb!

Really great product and customer service Reviewed on: 12th June 2025

Obstructive to ISA transfer out

I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa not to respond to the request after my current provider has contacted them three times. Avoid at all cost Reviewed on: 27th May 2025

had a great first year rate for savings

had a great first year rate for savings Reviewed on: 19th May 2025

I have had my ISA closed by Zopa without my permissi...

I have had my ISA closed by Zopa without my permission, and incorrect information offered by their advisors about securing my previous year ISA funds, whilst a transfer of part of my ISA was taking place into another bank. The customer service is good and the team do try to assist, but I question whether they have the necessary knowledge and experience. The pots are confusing and the app freezes. Zopa have caused me a lot of stress and caused my losing out on half of last years ISA savings. Please do not open an ISA with them as transferring it could be a problem Reviewed on: 7th May 2025

Great app simple to use! love having pots, great rat...

Great app simple to use, love having pots, great rates of interest Reviewed on: 29th April 2025

Always prompt transfers.

Always prompt transfers. Never have to wait as almost always instant Reviewed on: 29th April 2025

Good savings rates and easy to manage account .

Management of the Cash Isa is straightforward and easy via the Zopa banking app. Competitive interest rates. Reviewed on: 28th April 2025

Really like app.

Really like app. It’s user friendly. I also like how easy it is to set up payments. Good interest rates as well. Excellent customer service. Overall a fantastic bank. Well done. What an achievement Reviewed on: 28th April 2025

Zopa rates

Easy to use products bailable online Reviewed on: 28th April 2025

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