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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Outstanding service

They are an outstanding company that helped me with a personal loan which saved me £1000 a month. Thank you. Reviewed on: 8th April 2023

Responsible Banking

After applying and supplying necessary paperwork, i received a call the following day to clarify something. The money was then in my bank within two days. This is what i call responsible banking as their checks are thorough. the phone call was very polite and to the point. i would recommend this bank to my friends if they needed it. Reviewed on: 8th April 2023

Great service from the start

Zopa have been enormously useful in helping manage my finances while providing advice on how best to raise my credit score; I wish services like this had existed years ago! Clear information at every step of the way makes this a fantastic product for those who are easily distracted, forgetful or otherwise prone to letting important things slip by Reviewed on: 8th April 2023

Easy process

Zopa made it really easy to buy my car, it was all done online so was very efficient. It’s also easy to track payments on the app and manage my account. Thanks! Reviewed on: 8th April 2023

Quick response, fast pay

Needed a loan fast with good rates and zopa ticked all the boxes Reviewed on: 8th April 2023

AMAZING

Really helped me in a difficult time. Quick and easy to apply and instant decision. Thanks for being there xx Reviewed on: 8th April 2023

Perfect lender

Perfect lender to help out in tough times, always good communication and competitive rates. Thank you Reviewed on: 8th April 2023

Easy loan

Very easy to apply for and simple forms to fill in. Great interest rates. Reviewed on: 8th April 2023

Great

Great company quick and easy to use will 100% recommend for a quick loan when in need Reviewed on: 8th April 2023

Best company for loans

I have a personal loan with zopa and the whole process is as easy from start to finish. I would highly recommend them to all my friends and family Reviewed on: 8th April 2023

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