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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great loan

Seems straight forward enough. They keep you up to date. Reviewed on: 7th April 2023

Superb service

I recently applied for a consolidation loan and was accepted straight away. Funds were in my bank within 2 hours. Superb service and I highly recommend this fantastic bank. Reviewed on: 7th April 2023

Easy to use ... Great company

Such as simple process. Great communication and just excellent Customer Service... would recommend to anyone. Reviewed on: 7th April 2023

Best loan Provider

What a fuss free service and very good rates!!! Very helpful, kind and respectful customer service staff, I would highly recommend Zopa Finances Reviewed on: 7th April 2023

Great experience getting a loan

Zopa made it easy and I received my loan in great time. I have used them before and would again. Reviewed on: 7th April 2023

Easy all the way

It was so easy! To work; with the people no silly phone calls or questions just a delight to deal with. Reviewed on: 7th April 2023

Speed solution

They solved my problem fast , I had my money very quick Reviewed on: 7th April 2023

Great app, clear APR

Good experience, good app, easy to use, easy application process Reviewed on: 7th April 2023

Easy process

Very straight forward process with no hassle Reviewed on: 7th April 2023

Outstanding

I found applying for a personal loan from Zopa to be really straightforward and their decision was communicated to me in a very short period of time. I love their app where I can get up to date information on my outstanding balance, plus tips on how to maintain a healthy credit score. Reviewed on: 7th April 2023

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