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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I have had 2 loans with Zopa, 1 have now paid one of...

I have had 2 loans with Zopa, 1 have now paid one of them off. I always felt if I ever had any difficulty paying, they would be very helpful and non-judgmental. Fortunately I have never missed a payment. Reviewed on: 28th February 2025

Easy application and received the money quickly.

Easy application and received the money quickly. Reviewed on: 28th February 2025

Excellent customer service and support getting me be...

Excellent customer service and support getting me best deal Reviewed on: 28th February 2025

Would recommend

The service was efficient and beneficial, meeting the necessary requirements at the time and maintaining that standard. It proved to be quite useful. Reviewed on: 28th February 2025

Always good service, had a few loans with no issues...

Always good service, had a few loans with no issues Reviewed on: 28th February 2025

Best thing about Zopa is they’re so straightforward...

Best thing about Zopa is they’re so straightforward to deal with. No fastidious out of date bank nonsense, just down to earth modern candid interactions. Very quick and friendly. Just feels a lot more like a modern banking partner should be. Reviewed on: 28th February 2025

Easy and clear with a decent app!

Easy to set up. Easy app. Highly recommend. Reviewed on: 28th February 2025

My experience has been painless.

My experience has been painless. Correspondence has been regular and helpful. Reviewed on: 28th February 2025

Not a single issue

Not a single issue, best rates offered by any loan company, will definitely get my next loan through Zopa. Reviewed on: 28th February 2025

Very easy to deal with through the app and the money...

Very easy to deal with through the app and the money was provided very quickly Reviewed on: 28th February 2025

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