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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great experience, straight forward no issues

Great experience, straight forward no issues Reviewed on: 28th February 2025

Competitive quote

Easy, efficient loan application with clear communication. Reviewed on: 28th February 2025

Zopa gave me a loan and it was straight forward and...

Zopa gave me a loan and it was straight forward and easy and really good for my needs Reviewed on: 28th February 2025

Quick easy and friendly

Quick easy and friendly - the process of getting the loan was smooth and all communications were clear and good Reviewed on: 28th February 2025

Excellent communication - fully recommend

I really like the app and the excellent communication from Zopa and I would fully recommend Reviewed on: 28th February 2025

Fantastic easy to understand on line best bank ever.

Fantastic easy to understand on line best bank ever. Would always recommend zopa Reviewed on: 28th February 2025

Straightforward, quick and no hassle!

Straightforward, quick and no hassle! Reviewed on: 28th February 2025

Excellent service.

Applied for a loan, straightforward application. Loan was almost paid straight away after approval. Never had to deal with customer service so could comment. Excellent service. Reviewed on: 28th February 2025

Good company with good communication

Good company with good communication Reviewed on: 28th February 2025

Zopa helped me at the right moment.

Zopa helped me at the right moment. Much appreciated. Reviewed on: 28th February 2025

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