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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Loan from Zopa

Zopa have been great and keep me informed. Getting a loan was so quick and easy and they looked after me Reviewed on: 28th February 2025

Very simple process - clear figures and a user frien...

Very simple process - clear figures and a user friendly app to keep up to date Reviewed on: 28th February 2025

Easy as pie !

Easy as pie !! Applied for a loan to consolidate date Was giving a great interest rate and I'm now saving money The person who helped on the phone was a great help with great knowledge of the process a absolute life saver in odd times like we live in now Reviewed on: 28th February 2025

My go to Company for a loan !

Easy application process , quick decision and very easy to deal with if you need to contact them . My go to company if I need a loan ! Reviewed on: 28th February 2025

Chasers!!

I set up a payment plan for a missed payment with the outstanding payment being split over two months. I have had numerous calls regarding the payment when I had an agreement set up Reviewed on: 28th February 2025

Ver friendly customer service, fast and reliable

Ver friendly customer service, fast and reliable Reviewed on: 28th February 2025

Zopa equals excellent service

Had a few loans with zopa and they’ve been excellent through every loan period, only ever had to contact them once and the customer support were brilliant, very friendly, helpful and efficient … more characters needed to be able to post so writing a novel Reviewed on: 28th February 2025

Very good support service for borrowers.

Very good support service for borrowers. The Zopa website is particularly helpful in providing up to date information on not only your loan but guidance on a range of relevant issues. One of the best financial websites i have used . Reviewed on: 28th February 2025

Smooth and professional customer journey.

Smooth and professional customer journey. Easy to use the products and services on offer. Reviewed on: 28th February 2025

It all happened so quickly from applying to being ex...

It all happened so quickly from applying to being excepted for my loan can’t thank Zopa enough sorting my finances Reviewed on: 28th February 2025

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