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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7481 reviews)

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4.94

Based on 7,481 reviews, last reviewed 21st Jan 2026

29300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service would recommend to family and frie... Excellent service would recommend to family and friends Reviewed on: 21st January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7481)

Review of the Zopa, Smart Saver:

They pass on interest rate to savers not like other companies. Also easy to use and access.

Easy to use. Great company would highly recommend Reviewed on: 20th February 2023

Excellent service would recommend to family and frie...

Excellent service would recommend to family and friends Reviewed on: 21st January 2026

I have had a loan and now a savings account and fou...

I have had a loan and now a savings account and found the rates paid/ charged to be great Reviewed on: 20th January 2026

Zopa is a great online banking app.

Zopa is a great online banking app. It offers very competitive rates and is such an easy app to use. Reviewed on: 19th January 2026

Easy to use, understandable and easy to change if yo...

Easy to use, understandable and easy to change if your circumstances change Reviewed on: 19th January 2026

Zopa are very understanding and helpful

Zopa are very understanding and helpful Reviewed on: 18th January 2026

Just what I needed

Zopa has helped me understand how to control my finances and given me so many options on how to control my credit rating. The regular notifications help me keep everything in control! Reviewed on: 18th January 2026

Competitive savings rates.

I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Everything they do is professional and quick.

Everything they do is professional and quick. Reviewed on: 18th January 2026

Very helpful and friendly.

Very helpful and friendly. Understanding Reviewed on: 18th January 2026

The service is excellent, user-friendly, the team is...

The service is excellent, user-friendly, the team is very friendly and full of information Reviewed on: 18th January 2026

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