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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7180)

Review of the Zopa, Smart Saver:

Great way to look after your savings

Very easy to setup on phone or iPad and just as easy to put more funds in or take some out ,good interest rates aswell Reviewed on: 24th April 2025

The app is very user friendly and intuitive.

The app is very user friendly and intuitive. Zopa’s rates are very good. Like that you can add pots that give you better rates if you lock in for 1 or 3 months. Overall I am very happy with the service Reviewed on: 23rd April 2025

Zero negative...

Since I have banked with Zopa I’ve had zero negative issues in fact any problem I may have they will sort out promptly, great customer service. Reviewed on: 23rd April 2025

Great saving options offered by zopa

It’s been great service, easy to navigate the app, quick access to my money, and transfers without issues, no frill experience. Reviewed on: 23rd April 2025

Great company and app is easy and quick to use

Great company and app is easy and quick to use Reviewed on: 23rd April 2025

Easy to use and keep track of your money

Easy to use and keep track of your money Reviewed on: 23rd April 2025

Smart savers should be using this

Use the online app, very easy to use. Reviewed on: 23rd April 2025

Good interest rate on the regular saver, new and int...

Good interest rate on the regular saver, new and interesting presentation of savings products. Reviewed on: 23rd April 2025

So easy to use, great app.

So easy to use, great app. Have recommended to friends Reviewed on: 23rd April 2025

Great savings

Great saving rate compared to my current bank. Reviewed on: 23rd April 2025

Excellent trustworthy company with great customer se...

Excellent trustworthy company with great customer service and excellent products! Would highly recommend them! Reviewed on: 23rd April 2025

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