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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Fantastic app.

5
Fantastic app. Intuitive, clear and speedy to use. Reviewed on: 1st March 2025

Decent rates and user-friendly app

5
Great savings product in the market that provides decent rates. The app is user-friendly and well designed too. Definitely recommend. Reviewed on: 1st March 2025

Excellent savings account

5
Excellent savings account with a range of savings options. Good interest rates and customer service. Reviewed on: 1st March 2025

All round great credit card and good services

5
All round great credit card and good services Reviewed on: 1st March 2025

Straightforward, great value savings!

5
It was very straightforward to set up my savings account. Zopa has additional offerings of an ISA so makes it easy to move money to take advantage of government tax savings without moving money away from Zopa. Their savings rates are competitive. Reviewed on: 1st March 2025

Love the easy of use and ability to contact

5
Love the easy of use and ability to contact Reviewed on: 1st March 2025

Very good and straightforward service

5
I have had a very good experience with Zopa and everything has worked really well. The transactions are seamless and straightforward. I have had no problems linking my account and transferring money in and out. Reviewed on: 28th February 2025

WE ARE GOING PLACES. bank I have foun...

5
Since opening my accounts with Zopa bank I have found them to be one of the cutting edge innovative financial Organisations that is willing to listen to the customers concerns and Helpfull. Very focused and forward thinking.. Excellent Products. Reviewed on: 28th February 2025

I have had no problems at all with Zopa, and i highl...

5
I have had no problems at all with Zopa, and i highly recommend them. Reviewed on: 28th February 2025

Zopa is easy customer friendly

5
Zopa is a very easy customer friendly bank service Reviewed on: 28th February 2025

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