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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Changest isn't competitive at the moment but has bee...

3
Interest isn't competitive at the moment but has been over last few years Reviewed on: 28th February 2025

Great savings account

5
Everything from the start was an easy process to set up and also someone at the end of phone if help is needed good rates of interest,information clear and easy to follow on line app Reviewed on: 28th February 2025

satisfying customer services

5
thoroughly thoughtful and refres Reviewed on: 28th February 2025

I have saved with Zopa for many years and have alway...

5
I have saved with Zopa for many years and have always been given the best advice for my needs Reviewed on: 28th February 2025

App really easy to use.

5
App really easy to use. Good customer service. Reviewed on: 28th February 2025

Easy to use.

5
Easy to use. Good savings rates. Reviewed on: 28th February 2025

Great rates and seamless app.

5
Great rates and seamless app. I have used the zopa app for my savings for over a year now and didn’t have any issue. Good features too Reviewed on: 28th February 2025

Very simple and great way to save

5
Very simple and great way to save Reviewed on: 28th February 2025

Good interface means agile savings

5
Zopa makes it easy for me to see my savings at a glance. The interface is simple and allows me to be flexible and agile with my cash and savings. Reviewed on: 28th February 2025

Great saver

5
Weekly direct debit set up which can be changed easily at any time. App is really easy to use and shows what interest you will receive and when. Money can be accessed quickly. Reviewed on: 28th February 2025

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