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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy to open accounts.

Easy to open accounts. Great savings rates. Variety of accounts to choose from. Reviewed on: 18th January 2025

Brilliantly easy to use and I would recommend it to...

Brilliantly easy to use and I would recommend it to anyone Reviewed on: 17th January 2025

Good customer service, easy to navigate app, also Zo...

Good customer service, easy to navigate app, also Zopa share other products and services to customers which is convenient coz as a customer u can easily access information.i wouldn't fault in anything as am.pleasex as a customer. Communication via email is excellent. Reviewed on: 17th January 2025

Great app makes saving easy

Great app, visually clear and easy to use - especially like the different access pots for higher interest rates. Simple to transfer between pots and withdraw to other accounts Reviewed on: 17th January 2025

Great app and bank

The app is very easy to use and great savings account Reviewed on: 17th January 2025

Simple to use, excellent rates.

App is simple to use, excellent rates returned on investments. Reviewed on: 17th January 2025

Great returns for my savings

I have been saving with Zopa for almost two years, their savings rate is amazing. It has helped me to get into good habit of saving. There are different pots for different things both for long and short term goals. I am so pleased with the service that I have introduced few friends and family to benefit too. Reviewed on: 17th January 2025

Great savings rates and options!

Easy to use app and fair interest rates. Love the booster pot options that can be select to suit your savings goal. Regular saver offers a really good interest rate. Reviewed on: 17th January 2025

Love it so easy and clear.

Love it so easy and clear. Good to confirm savings and very easy to use and understand. Really helped me want to save for things that are important Reviewed on: 17th January 2025

Great flexibility

Zopa provides me with a very flexible means of saving what I can when I can. It is so easy to move money between saving accounts that all offer great interest rates. Reviewed on: 17th January 2025

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