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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great Company

Very easy to use. So quick to make deposits and to with draw. Reviewed on: 17th January 2025

Excellent service

Excellent service over the last year, great savers interest very easy to set-up Reviewed on: 17th January 2025

Easy Peasy

Easy app and chat help if you need it Reviewed on: 17th January 2025

Great App.

Great App. Very user friendly. Easy to access money, move money around and all at competitive interest rates. Never had any issues with the service. Reviewed on: 17th January 2025

Makes earning more interest simple

Really simple app which makes it easy to manage savings and the option of multiple pots with differing interest rates gives me the ability to make the most advantageous decisions regarding how long money is locked in. Reviewed on: 17th January 2025

So easy to pay my credit card and for someone who is...

So easy to pay my credit card and for someone who is not tech savvy it is the ease of use for my smart saver account and my credit card. The whole experience is so easy to navigate and use Reviewed on: 17th January 2025

Good interest Monthly savings made easy

Monthly savings hub with both easy access and 30 day notice options makes it really easy to get great rates and remain flexible Reviewed on: 17th January 2025

I have used Zopa for several years and recommended t...

I have used Zopa for several years and recommended them to friends and acquaintances. the interest rates are good and the higher interest boosts are easy to use and follow. The app is easy to use and informative Reviewed on: 17th January 2025

Zopa are up for the challenge!

Excellent, imaginative idea to offer nearly market-leading regular saver linked to current account. The current account is apparently still in development, but so far it has worked perfectly well for me. On the one occasion I had a problem I found the customer service team understanding and responsive. So Zopa deserve support as a challenger to the establishment! Reviewed on: 17th January 2025

Zopa Smart Saver

Fantastic as always, easy to set up and understand, good saving rate offered as well, and a variety of pots to save into. Highly recomended for those starting to save or for those with more experience. Reviewed on: 17th January 2025

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