Write a review

Go to business site

Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

View other Zopa products

4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

Read all reviews Write a review

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Review Zopa: Smart Saver now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Smart Saver reviews (8146)

Great service.

Great service. Easy to use app with simple instructions and withdrawals, top up, etc. Reviewed on: 17th January 2025

App so easy to navigate and fast!

App so easy to navigate and fast! Reviewed on: 17th January 2025

I like the fact I am more than a credit score.

I like the fact I am more than a credit score. Having been in an IVA that was closed early I didn’t expect to be accepted for any products but have a savings account and credit card with Zopa and I think they are great. Really good APP too. Reviewed on: 17th January 2025

Very helpful and easy to use app.

Very helpful and easy to use app. On the one occasion I have spoken to customer service, they were really helpful and everything explained and very easy to understand Reviewed on: 17th January 2025

I find I'm saving much more effectively with Zopa

I find I'm saving much more effectively with Zopa, mainly because of the ability to separate the things I'm saing for into different pots and choosing the amount of notice I want to give on each one. Customer service is really good, and the app is intuitive., making savings much more accessible. Reviewed on: 17th January 2025

Highly recommend

The app is so easy to use. I find the ability to create different savings pots extremely useful. Reviewed on: 17th January 2025

So easy to transfer money in and out.

So easy to transfer money in and out. Love that you can set up different savings pots and different rates of interest within the pots Reviewed on: 17th January 2025

great app and savings rates

I have had a smart saver and isa with Zopa , I find the communication from them clear and precise and the app is very easy to use to monitor my funds and interest and it is very easy to add or withdraw funds. Reviewed on: 17th January 2025

Really easy to open a savings account easy to transf...

Really easy to open a savings account easy to transfer money no issue Reviewed on: 17th January 2025

Zopa have the best smart saver interest rate.

Zopa have the best smart saver interest rate. Reviewed on: 17th January 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from NHS Credit Union 4.95 from 777 reviews
Premium Return
from Progressive Building Society 0.00 from 0 reviews
Savings
from Kent Reliance 3.16 from 43 reviews

Want to see more from Zopa?

Personal loan
from Zopa 4.91 from 69083 reviews
Fixed term savings account
from Zopa 4.87 from 1793 reviews
Credit card
from Zopa 4.87 from 44345 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub