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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

, Efficiency They are well a...

5
Excellent and professional service , They are well ahead of competitors as far as I am concerned. Reviewed on: 17th January 2025

the savings hub is a fantastic way to manage money

5
the savings hub is a fantastic way to manage money into different pots for use simple transferring to and from main bank account. great savings rates Reviewed on: 17th January 2025

Zopa for easy hasell free saving

5
Zopa offer an easy app to navigate which for the older generation is wonderful.You can pay in and withdrawer from your smart saver very easily with clear instuctions that even someone that is tech illiterate can understand.if you have any problems then customer service is excellent and very helpful Reviewed on: 17th January 2025

Great app and easy application to get started.

5
Great app and easy application to get started. Excellent interest rates too is icing on the cake Reviewed on: 17th January 2025

great service, best rates, very easy to add or withd...

5
great service, best rates, very easy to add or withdraw your money Reviewed on: 17th January 2025

A truly wonderful company

5
They are excellent, great communication and simplicity to use Reviewed on: 17th January 2025

Opened a saving account and put money in.

5
Opened a saving account and put money in...easy and user friendly app Reviewed on: 17th January 2025

Simply the best bank for your money.

5
Simply the best bank for your money. Friendly service, best rates and super easy to navigate Reviewed on: 17th January 2025

Excellent service with Zopa..

5
Zopa is a very convenient way to handle my savings and the interest rate is very good. Access is fast and efficient. Reviewed on: 17th January 2025

Zopa Saver

5
It’s very innovative thinking behind the app easy to use and move around Reviewed on: 17th January 2025

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