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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa - Simply the best

Having initially obtained a Credit Card facility with Zopa I progressed to opening a current account and then a smart savings account basically as I found their offerings as exceptional when compared to many if not all of their competitors. The facility to have different "pots" even with differential interest rates showed significant flexibility. The regular saver pot with monthly limits of £300 deposits I believe compares again as being better than nearly all its competitors as does the current interest rate of 7.5%. In general in my specific experience thewir custome r service is outstanding. The app and online presences again I fiond (aged 79!) easy to navigate and use. All in all compared to the rest (I have banking facilities with 7 other banks an a couple of deposit takers) I have found them innovative efficient and a pleasure to deal with. Reviewed on: 17th January 2025

Trustworthy fully digital savings solution.

Zopa has provided me with a frictionless and fully digital solution to my savings. I've felt secure saving my money with Zopa and they always update me and provide me with product changes and new products. I couldn't praise them more. Reviewed on: 17th January 2025

Flexible and accessible.

My Zopa account is flexible and accessible. I have been with them for a few years now and it has been a great experience. Reviewed on: 17th January 2025

I have been a customer since founding and found the...

I have been a customer since founding and found the experience excellent, by far the easiest application to use and the most open/ transparent organisation. Reviewed on: 17th January 2025

Easy to use.

Easy to use. Easy to set up. Great rates. App is really easy to use to manage your money. Reviewed on: 17th January 2025

Great rates, good service

Great product, clearly trying to develop a new way of doing savings. Reviewed on: 17th January 2025

Easy to use app.

Easy to use app. Interest rates not always the highest in the market but pretty good Reviewed on: 17th January 2025

Veery good savings accounts with flexibility on shor...

Veery good savings accounts with flexibility on short or long term. Good interest rates Reviewed on: 17th January 2025

The best

It is really easy to use and offers competitive rates Reviewed on: 17th January 2025

Saving account with excellent rate for 12 months

The savings is excellent as its bigger then my current account savings even after 12 months when the rate goes down it is still better Reviewed on: 17th January 2025

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