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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great interest rates and App.

Great interest rates and App. Easy to us. Reviewed on: 12th April 2024

Very good customer service very helpful thanks

Very good customer service very helpful thanks Reviewed on: 12th April 2024

Fantastic user friendly app

The app is very user friendly, quick and has great products . My family and friends now use Zopa Reviewed on: 12th April 2024

Speedy and safe

Website easy to negotiate and payments in and out go smoothly Reviewed on: 12th April 2024

Easy app to use

A really easy banking app to use and I always feel like I'm kept fully informed of changes to saving rates etc Reviewed on: 12th April 2024

Have rarely found a financial product easier to use...

Have rarely found a financial product easier to use than that on the Zopa App. Can transfer money in and out with ease, set up new accounts to keep funds s=for different purposes separate. Straightforward, completely reliable and easy. Reviewed on: 12th April 2024

So easy to use..

Have found it so easy from day one to use the app.Love to see my interest monthly.Have now opened an isa with you. Reviewed on: 12th April 2024

I love Zopa.

I love Zopa. Since I joined I’ve never looked back. I’m just a small saver but I love to see my savings grow! Great interest thanks. Reviewed on: 12th April 2024

Zopa - a bank that pays realistic interest

I have had a bank account with a traditional bank since 2018, keeping in excess of £6000 in the account for over 2 years. I received no interest during that time. This means the money has not kept up with inflation. Reviewed on: 12th April 2024

Great banking app with easy to use features.

Great banking app with easy to use features. Reviewed on: 12th April 2024

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