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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great savings platform.

Great savings platform. Very easy to use with a good rate. Reviewed on: 5th March 2024

Zopa savvy savings

I have remained neutral as I haven’t had dealings with customer service yet but I haven’t needed to. It has been so easy to set up my savings account, use the app and manage my finances. I look the accessibility and the booster pots Reviewed on: 5th March 2024

Flexible, innovative savings account

A genuinely flexible and innovative savings account that delivers good value for money rates in a competitive market. Reviewed on: 5th March 2024

Literally nothing but compliments for Zopa, they are...

Literally nothing but compliments for Zopa, they are very transparent, keeping me up to date with emails, giving me a good return on my savings also, I have referred my family and friends also Reviewed on: 4th March 2024

Simple, yet VERY effective

The account was very simple to set up with an app that is easy to navigate and with great interest rates too! Being able to split savings into separate pots is a game changer too. Having monthly interest you can see the pots grow every month. Reviewed on: 4th March 2024

I love having the different pots.

I love having the different pots. 30 day notice and 90 day notice is also good to gain more interest. Reviewed on: 4th March 2024

Smart saver

Very easy to set up and transfer funds. Industry leading interest rates. Access to account information 24/7 Reviewed on: 4th March 2024

Best interest rate and interest paid monthly on the...

Best interest rate and interest paid monthly on the ongoing balance Reviewed on: 4th March 2024

Super Support

Easy to use app with access to support and services easily. Reviewed on: 4th March 2024

Savings that fit your wallet

The Zopa app makes it simple to select the saving strategy that best suits your circumstances Reviewed on: 4th March 2024

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