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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great savings, account used for over here now never...

Great savings, account used for over here now never had any issues Reviewed on: 4th March 2024

So far I can't complain the ease and quickness of th...

So far I can't complain the ease and quickness of the app is great Reviewed on: 4th March 2024

Flexible saving and fantastic rates

Zopa has been really easy to use. It was easy to transfer savings in and the rate has been so much better than my old Halifax saver. Since opening a saver I have gone on to open an ISA. The communication around rate changes via email has been useful and informative. I love the boost pot facility that zopa smart saver offers for a little extra interest without locking money away for a really long time - doing that wouldn't suit me. The 90 day fixed boost seemed really unique to me and attracted me to zopa Reviewed on: 4th March 2024

So easy to use the app and so useful to be able to c...

So easy to use the app and so useful to be able to create savings pots. Better than most interest rates. Quick and easy money transfers. Overall, I love it and feel very organised financially. Reviewed on: 4th March 2024

Great platform, easy to access

Good App, easy to navigate and excellent to keep you in control and save money in their pots. Reviewed on: 4th March 2024

Always accessible

App always available 24/7, any down time highlighted in advance to customers, really good. Reviewed on: 4th March 2024

It’s a great app and really easy to use.

It’s a great app and really easy to use. On top of being simple and easy it has great interest rates and is super flexible so you can do whatever you need with your money whenever you need to do it. It connects really easily up to your banks as well. Reviewed on: 4th March 2024

Brilliant app - a model of clarity and usability; ex...

Brilliant app - a model of clarity and usability; excellent saving rates; I really can't think of any negatives! Reviewed on: 4th March 2024

Great customer service and products offered.

Great customer service and products offered. Reviewed on: 4th March 2024

Super easy to use and clear on how it works.

Super easy to use and clear on how it works. Interest is always paid on time and the transfer feature works faster and faster which is appreciated. Also I like the possibility to open different pots with different interest rates. Reviewed on: 4th March 2024

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