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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Helpful when contacted customer support

Helpful when contacted customer support Reviewed on: 3rd March 2024

Great little app - love the savings pots.

Great little app - love the savings pots. Really helps me organise my savings and make financial plans. App is intuitive and really easy to use. Customer service is really good too. And a competitive interest rate. Very pleased all round. Reviewed on: 3rd March 2024

Very happy

No problems, easy to use app, great interest rates Reviewed on: 3rd March 2024

Good account, good intrest rates, same to use

Good account, good intrest rates, same to use Reviewed on: 3rd March 2024

Easy to use app.

Easy to use app. Could not simpler to use. Reviewed on: 3rd March 2024

Easy to use, good updates and very good interest rates

Easy to use, good updates and very good interest rates Reviewed on: 2nd March 2024

I have had a Zooa account for several years now.

I have had a Zooa account for several years now. They have always been an outstanding company to work with. Always polite, respectful and professional. Reviewed on: 2nd March 2024

Great Bank

Great. Simple app and clear cimmunications Reviewed on: 2nd March 2024

Saving account

Saving account at up easily. Rates at higher level than high Street banks. Great service. Reviewed on: 2nd March 2024

Easy zopa a winner

Easy to set up very easy to understand. Reviewed on: 2nd March 2024

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